Shipping Policy
Last Updated: 17 August 2026
At Samantha’s Manacreations, we aim to provide a smooth and reliable delivery experience for all our customers. This Shipping Policy explains how orders are processed, dispatched, and delivered.
1. Order Processing
Orders are processed after successful payment confirmation.
Before dispatch, we may verify the order details, including:
- Customer name
- Contact number
- Delivery address
- Product and quantity ordered
- Payment confirmation
Processing time may vary depending on product availability, order volume, customization requirements, and other circumstances.
2. Shipping Locations
Samantha’s Manacreations is based in Hyderabad, India and may provide delivery services to locations supported by our available courier and logistics partners.
For international orders, shipping availability, charges, customs requirements, and delivery timelines may vary depending on the destination country.
3. Delivery Time
Estimated delivery time may vary based on:
- Delivery location
- Courier partner
- Product availability
- Public holidays
- Weather conditions
- Customs clearance for international shipments
- Other unforeseen circumstances
The delivery timeline provided at the time of order is an estimate and should not be considered a guaranteed delivery date.
4. Shipping Charges
Applicable shipping charges, if any, will depend on factors such as:
- Delivery location
- Order size or weight
- Shipping method
- International or domestic destination
Any applicable shipping charges will be communicated or displayed during the ordering process where available.
5. Accurate Delivery Information
Customers are responsible for providing accurate and complete delivery information.
Please carefully check your:
- Name
- House/flat number
- Street/locality
- City
- State
- PIN/postal code
- Contact number
Samantha’s Manacreations may not be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
6. Tracking
Where tracking is available, customers may receive shipment or tracking information after their order has been dispatched.
Tracking information is provided through the applicable courier or logistics partner.
7. Delivery Delays
Delivery may occasionally be delayed due to circumstances beyond our reasonable control, including:
- Courier delays
- Severe weather
- Natural events
- Public holidays
- Transportation disruptions
- Incorrect address information
- Customs or import procedures
- Other unforeseen circumstances
We will make reasonable efforts to assist customers in case of significant delivery issues.
8. International Shipping
For international deliveries, customers may be responsible for applicable:
- Customs duties
- Import taxes
- Local taxes
- Clearance charges
- Other destination-country fees
These charges may vary by country and are generally outside the control of Samantha’s Manacreations.
International delivery timelines may also be affected by customs procedures.
9. Delivery Attempts
Courier partners may make delivery attempts according to their applicable procedures.
Customers should remain available at the provided delivery address or coordinate with the courier when necessary.
Additional delivery attempts or charges may apply depending on the courier partner’s policies.
10. Damaged Packages
If a package appears visibly damaged when delivered, customers are advised to document the condition and contact Samantha’s Manacreations as soon as possible.
For damaged or incorrect products, please refer to our Return & Refund Policy.
11. Undelivered or Returned Shipments
If an order is returned to us because of an incorrect address, unavailable recipient, refusal of delivery, or repeated unsuccessful delivery attempts, additional shipping arrangements or charges may apply before the order can be dispatched again.
The appropriate resolution will depend on the individual circumstances.
12. Product-Specific Delivery
Customized or specially prepared jewellery may require additional processing time.
Customers will be informed of any significant additional processing requirements where applicable.
13. Contact Us
For shipping or delivery enquiries, please contact:
Samantha’s Manacreations
📞 7013932993
✉️ manacreations15@gmail.com
📍 Hyderabad, India
When contacting us regarding an order, please provide your name, order details, and delivery information so that we can assist you efficiently.
14. Changes to This Shipping Policy
Samantha’s Manacreations reserves the right to update this Shipping Policy when necessary.
Any changes will be published on this page with a revised “Last Updated” date.
We strive to deliver every order safely and reliably, while keeping our customers informed throughout the delivery process.